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Inside Outreach evolved in association with The Body Shop International and follows the co-operative model of working. It is now a recognised Brand in the people and business development arena. In addition to supporting organisations through complex change our aim is to share learning and best practice across commercial, public and voluntary sectors. We have also specialised in designing multi-agency meetings which involve working participatively across all sectors. A key area of our work is switching people and organisations on to learning and developing appropriate strategies and approaches to create the shift from 'telling' to 'learning' and from 'selling' to 'serving'. We find that employee focused learning and customer focused approaches go hand in hand alongside an alignment of other organisational changes to transform a traditional hierarchical approach to one where every employee hears and responds to the voice of the customer.
Inside Outreach works with both newly established organisations and on "reinvention" projects involving strategic and cultural change implementation. In partnership with our customers, we tailor and develop innovative people management and development approaches which are employee friendly and involve high levels of participative engagement with the new business or brand strategy. Our Customers include: The Body Shop International plc Mars Inc. British Airways A number of Learning and Skills Councils Chartered Institute of Personnel and Development DFES France Telecom - Equant Johnson Controls International The Greater London Authority California Closets USA Cafedirect National Consumer Council Social Services/NHS - Sussex, Enfield, Dudley . The Dome at Greenwich - New Millennium Experience Company GMAC-RFC (General Motors Acceptance Corporation). Lighthouse; Children on The Edge; Other Charities. Horsham District Council; West Sussex County Council HM Customs and Excise The Industrial Society Marks and Spencer United Distillers and Vintners Belron International (Autoglass UK and Global equivalents) Sussex University Zurich Financial Services AON Consulting and Financial Services MGM Assurance
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